Intermittent Iridium DirectIP MT message delivery issues

Incident Report for Global Alerting Platform

Resolved

This incident has been resolved.
Posted Oct 28, 2021 - 15:27 UTC

Update

We are no longer seeing intermittent connectivity issues for DirectIP MT messages but are continuing to troubleshoot the issue with Iridium.
Posted Oct 25, 2021 - 15:35 UTC

Identified

We are investigating an intermittent issue affecting connectivity to the Iridium DirectIP gateway for MT messaging. We have referred the issue to Iridium and will post further updates as and when available.
Posted Oct 25, 2021 - 07:17 UTC
This incident affected: US East Data Centre (GAP Core (US East)).