All Systems Operational

About This Site

Welcome to the GAP status page. Here you will find information regarding the current status of the platform, past incidents and upcoming maintenance. Please subscribe to have updates sent to you by e-mail.

US North Data Centre ? Operational
Customer Portal (US North) ? Operational
GAP Core (US North) ? Operational
SMTP Endpoint (US North) ? Operational
TCP Endpoints (US North) ? Operational
UDP Endpoints (US North) ? Operational
Web API (US North) ? Operational
US East Data Centre ? Operational
Customer Portal (US East) ? Operational
GAP Core (US East) ? Operational
SMTP Endpoint (US East) ? Operational
TCP Endpoints (US East) ? Operational
UDP Endpoints (US East) ? Operational
Web API (US East) ? Operational
Australia East Data Centre ? Operational
Customer Portal (Australia East) ? Operational
GAP Core (Australia East) ? Operational
SMTP Endpoint (Australia East) ? Operational
TCP Endpoints (Australia East) ? Operational
UDP Endpoints (Australia East) ? Operational
Web API (Australia East) ? Operational
Australia Central Data Centre Operational
Customer Portal ? Operational
GAP Core (Australia Central) ? Operational
SMTP Endpoint (Australia Central) ? Operational
Web API (Australia Central) ? Operational
UK South Data Centre ? Operational
Customer Portal (UK South) ? Operational
GAP Core (UK South) ? Operational
SMTP Endpoint (UK South) ? Operational
Web API (UK South) ? Operational
Europe North Data Centre ? Operational
Customer Portal (Europe North) ? Operational
GAP Core (Europe North) ? Operational
SMTP Endpoint (Europe North) ? Operational
TCP Endpoints (Europe North) ? Operational
UDP Endpoint (Europe North) ? Operational
Web API (Europe North) ? Operational
US South Data Centre ? Operational
Customer Portal (US South) ? Operational
GAP Core (US South) ? Operational
SMTP Endpoint (US South) ? Operational
TCP Endpoints (US South) ? Operational
UDP Endpoints (US South) ? Operational
Web API (US South) ? Operational
Asia South East Data Centre Operational
Customer Portal (Asia South East) ? Operational
GAP Core (Asia South East) ? Operational
SMTP Endpoint (Asia South East) ? Operational
TCP Endpoints (Asia South East) ? Operational
UDP Endpoints (Asia South East) ? Operational
Web API (Asia South East) ? Operational
DNS ? Operational
Support Website ? Operational
E-Mail Notifications ? Operational
SMS & Voice Services Operational
SMS Operational
PSTN Operational
Recording Operational
Text-to-Speech Operational
Transcription Operational
IVR REST API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 23, 2022
Resolved - This incident has been resolved.
May 23, 07:46 UTC
Monitoring - Effective approx. 17/05/2022 22:00 UTC, intermittent connectivity issues affecting one of the front-end servers ceased. We are continuing to monitor to ensure there is no recurrence.
May 19, 15:39 UTC
Update - We are continuing to work with Microsoft to investigate isolated and intermittent network connectivity issues within the Azure data centre. Further updates will be provided in due course.
May 14, 08:58 UTC
Update - We are engaging support resource from Microsoft to further investigate suspected network connectivity issues within the Azure data centre. Further updates will be provided in due course.
May 13, 16:35 UTC
Investigating - We are currently investigating intermittent connectivity issues affecting the GAP Portal and some messaging endpoints on the US East instance.
May 13, 15:40 UTC
May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022
May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022
May 13, 2022
May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.