Update - We are continuing to monitor for any further issues.
Nov 22, 2022 - 08:37 UTC
Nov 22, 2022 - 08:37 UTC
Monitoring - We are continuing to monitor the mitigations put in place. MT message processing times are returning to normal levels.
Nov 02, 2022 - 20:28 UTC
Nov 02, 2022 - 20:28 UTC
Update - We are continuing to work on a fix for this issue.
Nov 02, 2022 - 18:38 UTC
Nov 02, 2022 - 18:38 UTC
Identified - The issue has been identified and mitigations put in place. Some delays are occurring to MT message processing and we are continuing to monitor and mitigate these.
Nov 02, 2022 - 18:37 UTC
Nov 02, 2022 - 18:37 UTC
Investigating - We are currently investigating an availability issue affecting the US East instance Web API.
Nov 02, 2022 - 17:43 UTC
Nov 02, 2022 - 17:43 UTC
About This Site
Welcome to the GAP status page. Here you will find information regarding the current status of the platform, past incidents and upcoming maintenance. Please subscribe to have updates sent to you by e-mail.
US North Data Centre
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Operational
Customer Portal (US North)
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Operational
GAP Core (US North)
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Operational
SMTP Endpoint (US North)
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Operational
TCP Endpoints (US North)
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Operational
UDP Endpoints (US North)
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Operational
Web API (US North)
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Operational
US East Data Centre
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Operational
Customer Portal (US East)
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Operational
GAP Core (US East)
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Operational
SMTP Endpoint (US East)
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Operational
TCP Endpoints (US East)
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Operational
UDP Endpoints (US East)
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Operational
Web API (US East)
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Operational
Australia East Data Centre
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Operational
Customer Portal (Australia East)
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Operational
GAP Core (Australia East)
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Operational
SMTP Endpoint (Australia East)
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Operational
TCP Endpoints (Australia East)
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Operational
UDP Endpoints (Australia East)
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Operational
Web API (Australia East)
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Operational
Australia Central Data Centre
Operational
Customer Portal
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Operational
GAP Core (Australia Central)
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Operational
SMTP Endpoint (Australia Central)
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Operational
Web API (Australia Central)
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Operational
UK South Data Centre
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Operational
Customer Portal (UK South)
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Operational
GAP Core (UK South)
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Operational
SMTP Endpoint (UK South)
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Operational
Web API (UK South)
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Operational
Europe North Data Centre
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Operational
Customer Portal (Europe North)
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Operational
GAP Core (Europe North)
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Operational
SMTP Endpoint (Europe North)
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Operational
TCP Endpoints (Europe North)
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Operational
UDP Endpoint (Europe North)
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Operational
Web API (Europe North)
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Operational
US South Data Centre
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Operational
Customer Portal (US South)
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Operational
GAP Core (US South)
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Operational
SMTP Endpoint (US South)
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Operational
TCP Endpoints (US South)
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Operational
UDP Endpoints (US South)
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Operational
Web API (US South)
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Operational
Asia South East Data Centre
Operational
Customer Portal (Asia South East)
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Operational
GAP Core (Asia South East)
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Operational
SMTP Endpoint (Asia South East)
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Operational
TCP Endpoints (Asia South East)
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Operational
UDP Endpoints (Asia South East)
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Operational
Web API (Asia South East)
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Operational
DNS
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Operational
Support Website
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Operational
E-Mail Notifications
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Operational
SMS & Voice Services
Operational
SMS
Operational
PSTN
Operational
Recording
Operational
Text-to-Speech
Operational
Transcription
Operational
IVR REST API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance