Intermittent storage connectivity problems

Incident Report for Global Alerting Platform

Resolved

Microsoft has confirmed that this issue has been resolved.
Posted May 03, 2019 - 00:00 UTC

Monitoring

Service has returned to normal. We are waiting on Microsoft to confirm the status of the Azure platform.
Posted May 02, 2019 - 21:17 UTC

Identified

Microsoft has identified internal DNS issues affecting the Azure platform. Whilst we are seeing services returning to normal, some intermittent issues affecting GAP Insights remain. We will continue to monitor the situation and provide updates as necessary.
Posted May 02, 2019 - 21:01 UTC

Update

We are continuing to investigate this issue.
Posted May 02, 2019 - 20:41 UTC

Update

Microsoft is aware of a problem affecting the Azure platform and is investigating.
Posted May 02, 2019 - 20:19 UTC

Investigating

Microsoft is experiencing intermittent problems which are impacting the GAP data store, resulting in difficulties accessing the GAP Portal and associated services. Investigations are underway.
Posted May 02, 2019 - 20:09 UTC
This incident affected: Australia East Data Centre (Customer Portal (Australia East), GAP Core (Australia East), SMTP Endpoint (Australia East), TCP Endpoints (Australia East), UDP Endpoints (Australia East), Web API (Australia East)), US East Data Centre (Customer Portal (US East), GAP Core (US East), SMTP Endpoint (US East), TCP Endpoints (US East), UDP Endpoints (US East), Web API (US East)), and UK South Data Centre (Customer Portal (UK South), GAP Core (UK South), SMTP Endpoint (UK South), Web API (UK South)).