Push notifications issue

Incident Report for Global Alerting Platform

Resolved

This incident has been resolved.
Posted Jul 08, 2021 - 12:11 UTC

Update

We are continuing to monitor for any further issues.
Posted Jul 08, 2021 - 11:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 08, 2021 - 11:34 UTC

Identified

The issue has been isolated to the underlying Microsoft Azure infrastructure. Microsoft are working on a resolution. Further updates will be issued as and when available.
Posted Jul 08, 2021 - 09:47 UTC

Investigating

We are currently investigating an issue relating to sending push notifications to apps affecting the US East data centre.
Posted Jul 08, 2021 - 09:16 UTC
This incident affected: US East Data Centre (GAP Core (US East)).