Australia East instance availability issue

Incident Report for Global Alerting Platform

Resolved

This incident has been resolved.
Posted Oct 10, 2021 - 08:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 09, 2021 - 17:22 UTC

Update

Microsoft is continuing to work on a fix for this issue.
Posted Oct 09, 2021 - 13:24 UTC

Update

Microsoft is continuing to work on a fix for this issue.
Posted Oct 09, 2021 - 13:10 UTC

Update

We have escalated the issue to Microsoft for further investigation and remediation.
Posted Oct 09, 2021 - 11:24 UTC

Identified

An underlying infrastructure issue is causing intermittent issues affecting the Australia East instance. Investigations are ongoing and further updates will be issued in due course.
Posted Oct 09, 2021 - 11:09 UTC
This incident affected: Australia East Data Centre (Customer Portal (Australia East), GAP Core (Australia East), SMTP Endpoint (Australia East), TCP Endpoints (Australia East), UDP Endpoints (Australia East), Web API (Australia East)).