UK South instance availability issue

Incident Report for Global Alerting Platform (GAP)

Resolved

This incident has been resolved.

Posted Nov 23, 2020 - 13:44 UTC

Update

We are continuing to monitor for any further issues.

Posted Nov 23, 2020 - 12:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 23, 2020 - 12:36 UTC

Update

We are continuing to work on a fix for this issue.

Posted Nov 23, 2020 - 12:27 UTC

Identified

We are aware of an issue affecting the UK South GAP environment. Remedial action is currently being undertaken and we hope to restore service shortly.

Posted Nov 23, 2020 - 12:08 UTC

This incident affected: UK South Data Centre (Customer Portal (UK South), GAP Core (UK South), SMTP Endpoint (UK South), Web API (UK South)).